Microsoft Dynamics 365 MB2–716 Certification: A Guide You Need to Be Successful

If you are working in the IT-field, you must know about Microsoft Company and its renowned products. However, the company is recognized not only for its products as it also gives a wide range of technical certifications for the professionals who want to demonstrate their professional IT skills.

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Most of the applicants who start preparing for IT certification exams have certain questions in their minds. These can be questions regarding the validity of the certification and whether or not the time and money are worth the effort. With the certifications that are offered by Microsoft, the time consumed in studying for this exam is always worth. Microsoft certifications can be important for a career in the IT field. These certifications will not only add value to your resume but will also be valid worldwide. Moreover, the study materials that are made available by Microsoft will give you a plenty of information that you did not know even after working in the field for long enough.

It is prominent that for a person to have an excellent job in this field, the certifications are a requirement. Hence, if you’re someone who is looking for a permanent job or want to get a job in a leading company and work with Microsoft products and services, earning Microsoft certification will give your career a boost.

One of the most prevalent certifications offered by Microsoft is MCSA: Microsoft Dynamics 365 certification that is preferred by a lot of applicants. This certification can also work as a platform to get more high-level MCSE: Business Applications certification.

If you’re want to get Microsoft Dynamics 365 certification, you require to pass MB2–716 and MB2–715 exams.

MB2–715: Microsoft Dynamics 365 customer engagement Online Deployment. This exam measures the skills corresponding to the creation of customer organizational structure, and management of Mobile Environments, Microsoft Dynamics integration, and Microsoft Outlook.

MB2–716: Microsoft Dynamics 365 Customization and Configuration. The main aim of Microsoft MB2–716 exam is to measure the skills of the applicants in Microsoft Dynamics 365 Customization and Configuration based on their hand-on as well as theoretical knowledge in the field.

In this article, we will explain to you everything about MB2–716 exam from the exam structure to passing marks, fee structure, eligibility, and the syllabus that you will require to study. Furthermore, you will also get to know some preparation tactics that will help you to pass the exam with good scores.

Overview of Microsoft MB2–716 Exam

Here is all that you should know about Microsoft MB2–716 exam and its registration process:

Exam Structure of MB2–716 Certification

The exam is comprised of 60 questions. Each question is objective type and has to be answered within 2 hours. The questions given in the paper are difficult since the course is remarkably vast, and the applicants with all the understanding of the topic can only pass this exam. It is essential to note that the number of questions can differ from exam to exam.


The applicant only needs to meet the age criteria to be eligible for this Microsoft exam, and the age criteria are 18 years. The applicants who are over the age of 18 are eligible for this exam. There is a distinct method that the minors have to follow if they want to sit for the Microsoft MB2–716 exam.

The Languages Available

The applicants can choose between English and Japanese while registering for Microsoft MB2–716 exam. The study material is also available in these languages for the applicants.


The cost of Microsoft MB2–716 exam is USD 165. This value of the fee may differ from country to country. You can see the fee details on the official Microsoft website.

MB2–716 Certification Exam Topics

The syllabus for this exam is huge. The applicants will have to study the following topics to succeed in this exam:

  • Configure Microsoft Dynamics 365 (20% — 25%)
  • Implement Microsoft Dynamics 365 entities, entity relationships, and fields (20% — 25%)
  • Create and manage Microsoft Dynamics 365 solutions, forms, views, and visualizations (25% — 30%)
  • Implement business rules, workflows, and business process flows (20% — 25%)

There are many subtopics also given under the above-listed headings.

Who should give the MB2–716 exam?

The exam is designed for all the developers and other IT professionals who have some experience with Microsoft Dynamics 365. It is essential for the applicants to have some practical experience of at least six months with Microsoft Dynamics 365 so that they can do well in the exam. However, this is not a requirement.

Tips to Prepare for Microsoft MB2–716 Certification Exam?

Get This Study Material

You can study for this exam from the books that are available at the Microsoft press, or you can enroll in Online learning through Microsoft Dynamics Learning Portal. The information at the DLP is sufficient to cover your entire course.

Once you are done with the studies, you are expected to study the practical aspects of Microsoft Dynamics 365. Both practice and theory are evenly important for the exam.

Adopt These Preparation Strategies

There are a few things you can try to enhance your preparation. One of them is self-learning. This is best for the people who do not want any interruption in their preparation and want to study at their own speed. The second available option is online training, where you will obtain all the resources and can take regular tests to gauge your learning. The next is the instructor-led training where experienced teachers will teach you all about the certification. You can enroll in the classroom programs to have practical knowledge as well.

Tips to Prepare for Microsoft Dynamics 365 MB2–716 Certification

The two factors that will decide which program you pick are time and fee. You can determine amongst these three according to your budget and the time you can give to the study each day. You can also take practice tests to evaluate your preparation.


MCSA: Microsoft Dynamics 365 certification with its MB2–716 and MB2–715 exams can improve your prominence as a professional in the IT field. To get a higher MCSE qualification, you may earn MB2–717, MB6–896, or MB6–895 certifications.

Being a Microsoft certified professional would give you the standing that you need for a new job as well as for any business. Hence, make sure that you make a study schedule, then follow it and study well for your exams. Keep in mind that there are no shortcuts to passing the exam, and you are required to put a lot of hard work if you want to succeed.

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